Return Policy

Any item returned to the manufacturer must have prior authorization and require a return authorization form (RMA) before returning. Please contact us through e-mail or by phone to request an RMA. Please include your phone number, name of company or  individual on the order and the Airdistributor receipt number on the e-mail. We need this information to process your return. Please do not contact the manufacturer direct.

 

All returns must be completed within 30 days of the original receipt. No Exceptions.

 

We will e-mail you a return authorization with instructions on returning your shipment. A copy of the RMA must be returned and the merchandise must be received in  un-used, re-sellable condition with all original merchandise packing material, literature, hardware, instructions etc. The RMA number must also be written on the outside of the box.


Once the shipment is received and inspected you will receive a refund within 45 days of return less any re-stocking fees. Customer is responsible for all freight costs incurred from the original shipment and freight costs for returning to manufacturer.

 

Important: Custom painted or modified ceiling fans can not be returned for any reason unless found defective or damaged during transit. At that time, a replacement will be provided if original equipment cannot be repaired.

 

Returned merchandise which is not defective or damaged is subject to a re-stocking fee up to 40% depending upon the policies of the manufacturer.

J&D Manufacturing products are non-returnable.


Warranties

Each product is covered under its own manufacturer's warranty and is subject to their individual policies.

 

All warranties are handled through Airdistributor. Defective merchandise may be handled through Airdistributor.net by using the above return policy. You may contact [email protected] with any questions you may have regarding this matter.

Envira-North Systems  brand  ceiling  fans are built on a per order basis. These orders cannot be cancelled without prior authorization. 10% Re-stock and/or freight charges may apply to all cancelled orders.